Home Treadmill Repair

When and Where to Find Repair Help for Your Home Treadmill

Home Treadmill
Home Treadmill. Williams+Hirakawa/Stone/Getty Images

When your home treadmill isn't running right, you need treadmill repair help. Now what do you do? What can you do yourself and when will you need to get help? Dan Thompson of Huff-n-Puff Fitness Repair in the Chicago, Illinois, area tells us when you will need repair for your home treadmill -- and how to find it.

What are signs that your treadmill needs repair?

1) It won't start or is not operating correctly.

2) You hear any noise that was not there before, such as knocking, ticking, squeaking, scraping, the possibilities are endless! As with any machine, moving parts will make noise but if it has become noticeably louder or doesn't seem normal, odds are a problem is developing.

3) The walking belt is slipping or sticking.

What are the most common things that need repair on a treadmill?

Over time, both the walking belt and drive belt will loosen and will need to be tensioned and aligned. This is most likely the problem if the belt stops or hesitates with every foot fall. It is very important to determine which belt needs to be tensioned, because over-tensioning either of the belts can result in a malfunctioning motor control board.

Are there simple repairs that a home treadmill owner can do themselves?

Depending on your mechanical and electrical comfort levels you can attempt a repair yourself or get help with the diagnosis from your manufacturer's customer support line.

If you remove your machine's motor cover and immediately think you are in too deep it is probably best to call a professional.

As with any other specialty piece of equipment a professional repair technician will be able to spot and test for an underlying cause that may not be immediately apparent.

Where to find a professional to repair your treadmill

  • TreadmillDoctor.com has a comprehensive list of service providers for the US by state, and for Canada.
  • Angie's List: You can use this subscription service to find ratings and recommendations for treadmill and fitness equipment repair in your area.
  • Yelp: You can search Yelp for "Treadmill repair" to find providers in your area and see ratings for them.
  • Chicagoland area: Huff-n-Puff Fitness Repair

What to ask when arranging for a repair

A treadmill is a large, heavy item. It's likely that you want someone to come to you to do the repair rather than having the difficulty of taking it to a shop. Find out in detail about how to set up an appointment and what the charges will be just to come to the house.

Ask how warranty-covered service might be done. While the parts may be under warranty, the time of the repairman may have to come out of your pocket. Be sure to read the warranty that came with the treadmill and be prepared with the date you bought it, receipt, etc. If you have lost the paper warranty, you may be able to find one at the web site of the manufacturer.

If the treadmill has to go to a shop, get an estimated time for the repair so you know how long you will be without it.

Ask about options for recycling or donating the treadmill if it is beyond repair.

Continue Reading