Mike is a board-certified pediatrician and has spent more than 35 years working in the healthcare industry as an educator and developer of tools, both in print and online, to help consumers better understand how to navigate our health system.
After practicing pediatrics in an innovative medical center that integrated patient advocacy into the operations of the practice, Mike moved into administration and ran a large community health center in one of the nation's poorest communities. In this position, he started one of the first school-based health programs in the U.S.
Following 12 years in community health, Mike spent the next 10 years as medical director for three large health insurance plans and learned from the inside how such companies operate.
Since then, Mike has worked as a health consultant, patient advocate, and developer of materials and tools that help demystify our complex health system for both physicians and patients.
Mike is chairman of the board of a community health center in Massachusetts, serves on the health advisory committee of his local school system, and was recently voted in as a member of his town's substance abuse commission that oversees a large federal grant to help prevent teen substance abuse.
Mike holds a bachelor's degree from the University of Pennsylvania and a medical degree from the Pritzker School of Medicine at the University of Chicago. Mike completed his pediatric residency at the University of Chicago where he served as Pediatric Chief Resident.
Mike also was an Assistant Professor of Pediatrics at the Albert Einstein College of Medicine for 12 years.
During my training as a pediatrician I was fortunate to have a mentor who not only taught me the basics of taking care of illness in children but also how to communicate in a way that respected the needs and wishes of kids and their parents.
Over the years, as I worked in many health care settings and also dealt with health issues in my own family, I was appalled that many of my colleagues and the institutions I worked for were not able to clearly communicate with patients and consumers. I saw patients leaving medical offices confused about their diagnosis, members of my family receiving inappropriate care because their doctors did not talk to each other, and friends frustrated with picking a drug insurance plan because of bureaucratic jargon and complex eligibility requirements.
Many of the problems in our healthcare system can be fixed with proper communication, respect for the consumer, and assuring that everyone is empowered to make informed decisions about their health.